1. Charges and payment
1.1 The charges for ‘fast turn around’ products shall be as set out on the Supplier’ website, but all errors and omissions are hereby excluded.
1.2 The Supplier reserves the right to alter its charges for the Services based on a written agreement should the product purchased require additional items. All prices are subject to fair usage.
1.3 The Customer (excluding retained service clients or projects) shall pay for the Services in full in advance, by invoice or using the Stripe payment system used by the Supplier.
1.4 T & Cs exclude retained clients not purchasing from shop
1.5 Upon online purchase or after enquiry in the event that payment is not made in accordance with this clause, accounts will be deactivated until the invoice is paid.
1.6 Time of agency work produced shall be within two months of payment
1.7 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable (VAT) for UK purchases.
1.8 Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
1.9 The Customer shall pay all amounts due under the amount within final costs in the ‘ecommerce shop basket’ in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Supplier in order to justify withholding payment of any such amount in whole or in part.
2.0 The Supplier may, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.
2.1 The Supplier will not make refunds unless both parties agree
2. Intellectual property rights
2.1 All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by the Supplier.
2.2 The agency is not liable for any copyright or ownership rights of images supplied
2.3 The supplier will supply only legally owned or images, videos and other assets they have full copyright and legal rights to
2.4 The Customer acknowledges that, in respect of any third party Intellectual Property Rights in the Services, the Customer’s use of any such Intellectual Property Rights is conditional on the Supplier obtaining a written licence from the relevant licensor on such terms as will entitle the Supplier to license such rights to the Customer.
3. Creation of content and items purchased
3.1 The Supplier shall not be liable for the accuracy and authenticity of any of the Content, which shall be the sole responsibility of the Customer;
3.2 The Supplier shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or for any indirect or consequential loss arising under or in connection with the purchased online product; and
3.3 the Supplier’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in terms and conditions, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the amount paid by the Customer in relation to the provision of the Services.
4. Third parties
4.1 Third parties: A person who is not a party to the Contract shall not have any rights under or in connection with it.
5.1 Products ordered in digital format be delivered by the agreed e-mail address or secure google cloud file URL provided on the purchase order.
5.2 The indicated delivery time is an estimate. If delivery takes longer than two months from the date of order, the BUYER may request the termination of the sale agreement and full reimbursement. However, no damages or penalties of any kind will be due as a result of a delay.
6. Intellectual Property
6.1 All documents and every constitutive element on the AM+A web site are the exclusive intellectual property of AM+A and after full payment of the customer.
6.2 The reproduction, exploitation, redistribution, creative ideas or use of all or part of any visual, auditory or assets element or document from the AM+A product must be agreed before use
7. Personal and business data
7.1 Email newsletter: You enable AM+A to add your email address to its newsletter mailing list and consequently agree to receive the email newsletter. Your email address will be used for this purpose only and will not be distributed to any third party.
7.2 AM+A applies the stipulations of GDRP (General Data Protection Regulation). Nominative information relative to the BUYER collected on the site is necessary to place an order and is intended for AM+A Customer Service in order to process the order. In consequence, this information may be processed by an automated system.
7.3 The BUYER/ VISITOR has the right to access, rectify and delete data concerning him/her in accordance with the GDRP.
7.4 For more information about how AM+A processes your personal data, your access rights to this data and cookies, we invite you to consult our page dedicated to personal data.
7.5 Once an agreement of cooperation has been confirmed the Supplier will not make refunds under any circumstances.